about

Personal Details

 Educational Qualifications

• Bachelor of Information Technology
• Bachelor of Applied Science (Biotechnology)

• Student representative to the Faculty of Information

Employment History

• Administration of Active Directory and Azure AD Connect
• Administration of SQL Server 2012
• Administration of Office 365
• Administration of Mitel Phone Systems
• Administration of Temp Recruitment specific software: Bond Adapt and Tempaid
• Administration of Sage Accounts
• Administration of Sophos Endpoint Security and Sophos Management Console
• Administration of WatchGuard devices
• Administration of branch network for 6 UK sites
• Administration of Veeam Backup and Replication 8 and 9
• Contract Management, Budgeting and Planning
• Working with external software vendors
• Training and Change Control
• Documentation of all work
• Formalising IT Procedures
• Supervision and management of a small team of staff
• Liaison with executive management over business processes
• Automation of processes via scripts (PowerShell and VBScript)
• Support of PCs running Windows 7 and 8.1
• End user support

• Administration of SharePoint 2007 and 2013
• Web Development (CSS, HTML, JavaScript, XML) and Analytics (Google)
• WordPress Administration
• Branding, Marketing and Document Template creation

• Active Directory domain migration
• Migrating from an on-premise Exchange 2010 environment to Office 365
• Virtualisation of servers on Hyper-V
• PC standardisation with Microsoft Deployment Toolkit
• Implementation of Sophos Endpoint Security
• Implementation of Veeam with offsite backup for Disaster Recovery
• Formalising a Disaster Recovery process
• Implementation of MediaWiki for the purposes for IT documentation
• Upgrade of SQL Server from 2005 to 2012
• Implementation of Helpdesk Ticketing System (OsTicket)
• Implementation of Exclaimer for Office 365

• Management of an Active Directory Environment for over 1000 Users
• Creation and maintenance of group policy and group policy preferences for a wide variety of Microsoft and non-Microsoft software
• Administration of Citrix XenApp 4, 5 and 6 Environments. Servicing over 1000 users
• Administration of Microsoft exchange 2003, 2007 and 2010 for over 600 e-mail users
• Administration of a Printer environment with over 120 printers and 20 different printer models
• Administration of HP, Xerox, Oce, Toshiba and Kyocera Printers
• Administration of HP Data Protector
• Administration of WSUS and the creation of update procedures
• Administration of Flex Profiles in a Citrix Environment
• Administration of niche software packages for manufacturing environments
• Maintenance of a vSphere environment
• Maintenance of a physical server environment (with HP servers and blades)
• Documentation of administrative procedures
• Using Altiris to deploy software and system changes
• Familiarity with VB Script, Powershell and KIX Scripting
• Performance of work functions outside of business hours and location
• Management of Sophos Anti-Virus
• Desktop Support

• End user documentation (Manuals and FAQs etc)
• Administration of the MySource Matrix CMS
• Administration of RSA Tokens
• Basic administration of an EMC San, including Celarra NAS heads
• OBIEE Report Creation

• Setup, documentation and provision of training for Advanced Group Policy Management (AGPM). AGPM provides change management for Group Policies
• Development and documentation of software that synchronized changes to and from an HR staff database and Active Directory (Written in C#)
• Installation, documentation and provision of training for mediawiki
• Installation, documentation and provision of training for subversion
• Installation and documentation of Exclaimer mail utilities in the Exchange environment to create a standard employee e-mail signature

• Managing a small business network
• Administration of the PABX. Creating new extensions, switching and using other functionality
• Creating group policy
• AD management
• Desktop support for 30 users
• Managing DNS records for the public websites
• Liaising with clients for programming tasks
• Project management and administration