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Personal Details

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Citizenship

Australian

UK Visa

Ancestry

Educational Qualifications

Queensland University of Technology

2003-2006

  • Bachelor of Information Technology
  • Bachelor of Applied Science (Biotechnology)

Queensland University of Technology

2006

  • Student representative to the Faculty of Information

Employment History

Linear Recruitment

2015-2016

Major Roles
  • Administration of Active Directory and Azure AD Connect
  • Administration of SQL Server 2012
  • Administration of Office 365
  • Administration of Mitel Phone Systems
  • Administration of Temp Recruitment specific software: Bond Adapt and Tempaid
  • Administration of Sage Accounts
  • Administration of Sophos Endpoint Security and Sophos Management Console
  • Administration of WatchGuard devices
  • Administration of branch network for 6 UK sites
  • Administration of Veeam Backup and Replication 8 and 9
  • Contract Management, Budgeting and Planning
  • Working with external software vendors
  • Training and Change Control
  • Documentation of all work
  • Formalising IT Procedures
  • Supervision and management of a small team of staff
  • Liaison with executive management over business processes
  • Automation of processes via scripts (PowerShell and VBScript)
  • Support of PCs running Windows 7 and 8.1
  • End user support
Minor Roles
  • Administration of SharePoint 2007 and 2013
  • Web Development (CSS, HTML, JavaScript, XML) and Analytics (Google)
  • WordPress Administration
  • Branding, Marketing and Document Template creation
Projects
  • Active Directory domain migration
  • Migrating from an on-premise Exchange 2010 environment to Office 365
  • Virtualisation of servers on Hyper-V
  • PC standardisation with Microsoft Deployment Toolkit
  • Implementation of Sophos Endpoint Security
  • Implementation of Veeam with offsite backup for Disaster Recovery
  • Formalising a Disaster Recovery process
  • Implementation of MediaWiki for the purposes for IT documentation
  • Upgrade of SQL Server from 2005 to 2012
  • Implementation of Helpdesk Ticketing System (OsTicket)
  • Implementation of Exclaimer for Office 365

G.James Glass and Aluminium Pty Ltd

2007-2014

Major Roles
  • Management of an Active Directory Environment for over 1000 Users
  • Creation and maintenance of group policy and group policy preferences for a wide variety of Microsoft and non-Microsoft software
  • Administration of Citrix XenApp 4, 5 and 6 Environments. Servicing over 1000 users
  • Administration of Microsoft exchange 2003, 2007 and 2010 for over 600 e-mail users
  • Administration of a Printer environment with over 120 printers and 20 different printer models
  • Administration of HP, Xerox, Oce, Toshiba and Kyocera Printers
  • Administration of HP Data Protector
  • Administration of WSUS and the creation of update procedures
  • Administration of Flex Profiles in a Citrix Environment
  • Administration of niche software packages for manufacturing environments
  • Maintenance of a vSphere environment
  • Maintenance of a physical server environment (with HP servers and blades)
  • Documentation of administrative procedures
  • Using Altiris to deploy software and system changes
  • Familiarity with VB Script, Powershell and KIX Scripting
  • Performance of work functions outside of business hours and location
  • Management of Sophos Anti-Virus
  • Desktop Support
Minor Roles
  • End user documentation (Manuals and FAQs etc)
  • Administration of the MySource Matrix CMS
  • Administration of RSA Tokens
  • Basic administration of an EMC San, including Celarra NAS heads
  • OBIEE Report Creation
Projects
  • Setup, documentation and provision of training for Advanced Group Policy Management (AGPM). AGPM provides change management for Group Policies
  • Development and documentation of software that synchronized changes to and from an HR staff database and Active Directory (Written in C#)
  • Installation, documentation and provision of training for mediawiki
  • Installation, documentation and provision of training for subversion
  • Installation and documentation of Exclaimer mail utilities in the Exchange environment to create a standard employee e-mail signature

Med-E-Serve Pty Ltd

2004-2007

Major Roles
  • Managing a small business network
  • Administration of the PABX. Creating new extensions, switching and using other functionality
  • Creating group policy
  • AD management
  • Desktop support for 30 users
  • Managing DNS records for the public websites
  • Liaising with clients for programming tasks
  • Project management and administration