Visio org chart: entries not in the organization

If you are trying to create an organisation chart in Visio using Exchange, and getting the error:

organization-data.png

 

Your organization data contains 1 entries that are not in the organization. Do you want to include them in your drawing?

To fix this, turn off caching in Outlook.

No idea why this works, haven’t looked much into it. If you do know of a more elegant way to solve this issue, leave a comment!

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